FAQs

FAQs2021-02-01T11:52:15-06:00
Question: Does ADAS IdentiScan work on all cars?2020-10-27T14:53:34-05:00

Answer: Our solution is effective on cars that have an OBDII port (pretty much all cars since 1996), although ADAS have become more prominent in the last 7-10 years.

Question: Does ADAS IdentiScan perform ADAS calibrations?2020-10-27T14:54:55-05:00

Answer: The current version of ADAS IDentiScan identifies ADAS systems on the vehicle and uses advanced technology to determine what calibrations may be required to repair the vehicle correctly. Our solution does not perform calibrations.

Question: If I download the CalPro ADAS IdentiScan app from the App Store (iOS) or Google Play Store (Android), can I immediately start scanning vehicles?2020-12-01T15:51:47-06:00

Answer: No. In order to use the ADAS IdentiScan app you need to order the product and we will send you an ADAS IdentiScan scanner that you use with the app.

 

Question: Can I order an ADAS IdentiScan through this web-site?2020-11-06T16:30:50-06:00

Answer: No. Sales are currently handled through direct contact with our sales team. Just hit the “Get Started Today” button at the bottom of this page and follow the prompts.

Question: Why can’t I get my scanner to pair with my app?2020-10-27T15:02:32-05:00

Answer: You do NOT need to pair the scanner with the app. When you run the app, and hit the ADD VIN button, followed by the LOCATE SCANNER button, your app will automatically connect with the scanner.

Question: Why can’t my app locate my scanner?2020-11-06T16:29:20-06:00

Answer: Make sure the vehicle ignition is turned to RUN (one turn after ACCESSORIES) and that the blue light on your scanner is lit. If problems persist, start the vehicle, if it is safe to do so, and see if a connection is established. If a connection is still not established, remove your scanner from the OBDII port, shut down the app and start the process over.

Question: Why would the REPAIR AREA be different than the DAMAGE AREA?2020-10-27T15:04:13-05:00

Answer: The DAMAGE AREA represents sections of the vehicle that were impacted by the collision. The REPAIR AREA represents the areas on the vehicle that will be altered as part of the repair. For instance, removing a door that was not damaged in the accident in order to blend paint with an adjacent area – that door would be considered part of the REPAIR AREA. Removing a bumper that that was not damaged in order to replace a front fender that was damaged in a collision – the bumper would be considered part of the REPAIR AREA.

Benefits of the ADAS IdentiScan

  • Reduce Liability

  • Reduce Supplements

  • Reduce ADAS Research & Training

  • Increases Revenue &
    Profitability per Car

  • Increase Reimbursements

  • Increased Efficiency &
    Elimination of Guesswork

CalPro ADAS Solutions

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